www.drug-aware.com

This page covers the small print you might need in connection with your order.  It covers our terms and conditions, a privacy statement, the level of security we employ, how you can obtain a refund and a disclaimer concerning the use of information on this site.

About Drug-Aware.com

Drug-Aware Ltd has been providing drug and alcohol test kits, training, laboratory services and consultancy to the National Health Service (NHS), the British Police, private healthcare organisations and companies across the UK for nearly ten years.  We operate our website as an extension to this service, so that we may provide useful information, articles and technical support.

Consequently, you should feel free to make full use of the Drug-Aware website for information, along with the ability to purchase test kits online.  We hope you enjoy the site and find all the answers you are looking for.

Drug-Aware Overview

Disclaimer

This site has been designed to be as informative and helpful as possible, but it is not a substitute for sound medical advice from your Doctor.  Whilst we have made every effort to ensure that all information on this web site is current and accurate, we cannot be held responsible for any losses, damages, costs and other consequences resulting directly or indirectly from using this site and any information or material available from it.  To the maximum extent permitted by law, Drug-Aware Ltd excludes all liability to any person arising directly or indirectly from using this site and any information or material available from it.

We also link to a number of external websites, but we cannot be held responsible for any of the content found there, as we have no editorial control over them and changes can be made to them after we have reviewed them for linking.

This site is provided free of charge as an addition to the product literature included with your order.  Please ensure that you read all of the information provided with the products before using any test kit that you have purchased from us.

Copyright

All material available from this website is copyright of Drug-Aware Ltd and www.drug-aware.com 2002 - 2010.  ALL RIGHTS RESERVED

The sale, modification or reproduction of any information obtained from this web site (and products purchased from us) is strictly prohibited without prior permission in writing from Drug-Aware Ltd.

Our materials are protected by Copyscape – a service which scans the internet for infringement of our intellectual property.  This ensures that all infringements are brought to our attention immediately.

Terms & Conditions

These terms do not affect your statutory rights.  As with any purchase online, we fully appreciate that ordering an item based solely on what you see and read on a website can be difficult.  Consequently we operate a sympathetic returns policy and are more than happy to answer any questions you may have.

Visit our Contact Us / FAQ page to find the answers to the most common questions, but if you do not find the answer you are looking for and require additional information, please contact us using the link at the top of this page and we will try to help you.

Purchasing from Drug-Aware.com

Buying products online from Drug-Aware.com is quick and easy.  Simply browse the appropriate pages of our site and add any items that you wish to buy to the shopping cart by clicking the “Add to Cart” buttons.  When you have found everything you are looking for, click on any “Checkout” button on the site and you will be taken to the page where you may complete the transaction.

Purchases made using a credit or debit card are processed immediately, but we also accept UK cheques (made payable to Drug-Aware Ltd), postal orders and money orders.  Please be advised however, that a £15 charge will made for any returned cheques to cover our bank charges and administration expenses.

To cover us legally, we must point out that when you are sent a confirmation of order by email, it is to inform you that your order has been received by us. This does not automatically indicate that a contract exists between us. However, as soon as your order is approved and processed we will email you to confirm that a contract has been formed and honoured.  This term covers us both in the event that an error has been made in pricing on the web site or within the shopping cart software.  It is also important in the unlikely event of our no longer being able to supply a particular product for a reason beyond our control.  But don’t worry, if there is ever any change in price or availability of a particular item, we would always contact you to ensure that the change is acceptable.

Tax on your order

17.5% VAT is already included within the price for all orders made from within UK or the European Union.

Privacy Statement

With the sensitive nature of testing for drugs and alcohol we fully appreciate the need for keeping our relationship private.  As such, we are totally committed to protecting your privacy.  All information collected about you (necessary in order to supply your goods) will be handled in accordance with the Data Protection Act 1998.   We will NEVER pass your details on to anyone else.

The information we will hold within our electronic records includes your name, address, telephone number (if provided), email address, and order details.  WorldPay or PayPal (depending on which payment processor used) hold your card / transaction information and we are never provided this.

We endeavour to ensure that the information we hold about you is accurate and current.  Consequently, you may email us to ask what data we hold on you at any time (you will be asked a security question in order to release the information).  This data may then be updated or deleted as appropriate.

In terms of the privacy of your order, we ensure that all orders are shipped in plain packaging with no hint of package contents.  We mark all packages as “Private and Confidential” (unless you specify otherwise in the “comments / instructions” box at checkout).  A plain return address with no company name will also appear on a small label on the reverse of the package to comply with Royal Mail requirements.

We also track statistics on visits to our web site.  This information is anonymous, and is based upon user behaviour in order to improve visitor experience.

Refunds, Returns and Cancellation Policy

In the event that you receive a package that is incorrect, damaged or that you no longer need, we will gladly provide you with a full refund or send a replacement.  Should you wish to send back unwanted goods please contact us by email or telephone for full instructions and a product return code.  You have 7 days from the date you received the goods in which to return them to us for a refund.  Refunds are issued from WorldPay or PayPal (depending on the payment processor used) within 30 days of cancellation.

Unfortunately, due to the nature of the products we supply, returned items must arrive in the same condition as when we sent them - i.e. unused, in original packaging and complete with all of the documentation / literature we provided with them.  Please note: used or opened testing kits or any used goods can not be returned.  It is illegal to send any goods contaminated with human bodily fluids through the mail.

Please ensure when contacting us that you clearly state the reason why you would like a return or a replacement.  We will issue your product return code promptly and ask that you send the package back to us within 7 days of receiving your order.

In order for you to contact us or return goods, our details are as follows:

Drug-Aware.com
Scientia House
20 Tuxford Close
Oakwood
Derby DE21 2HH
United Kingdom

Technical support is carried out by email.

Tel: 01332 232820 or +44 1332 232820 from outside the UK

Fax: 01332 738414 or +44 1332 738414 from outside the UK

Contact us by email

(Other information required by the Department of Trade and Industry Regulations for ecommerce businesses:   Registered Office: Lucre House, 108 Ashbourne Road, Derby, DE22 4NA.  Registration No. 4160376 - Please do not use this for correspondence).

Delivery

We are not liable for items that are lost by Royal Mail – If in any doubt please choose the “signed for” or “Tracked” delivery option. Proof of sending is provided for lost items.

Security - WorldPay

For millions of people around the world - including our customers - WorldPay is the way to pay - they are trusted and secure.  An important part of The Royal Bank of Scotland Group, the 5th biggest banking group in the world, WorldPay payment solutions are trusted by thousands of businesses, big and small.

Our customers are able to make payments over the internet, by phone, fax and mail.  Via WorldPay, we accept Visa, MasterCard, Diners, American Express, JCB and all the major credit cards.  Not forgetting debit cards and local payment schemes like Maestro, Laser, Electron and more.

Security

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.

The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.  Furthermore, their public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.

Transaction Encryption

The transfer of the purchase details from the our site and shopping cart to WorldPay is encapsulated using an encrypted and digitally-signed protocol.  This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via SSL.

Security for the Shopper

Any communication between the shopper and WorldPay is also encrypted to the maximum strength supported by the shopper’s browser using 128 Bit SSL.  Shoppers are also protected from fraudulent use of their card in a “card not present” environment, by their card issuers.  The card issuers provide the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.

Data Storage

Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. They also ensure that they stay up-to-date with the latest versions of any third-party code they use, and continually review their own proprietary code.

“Mephedrone and Legal highs”: harmless fun? Or something more sinister?

Including a drug called Mephedrone, legal highs have stirred significant media interest after several recent deaths amongst young people.  Sold legally as a plant fertiliser (not for human consumption), Mephedrone sales have risen steadily until a recent spike in sales driven by media coverage.  Many online mail-order suppliers even claim to have sold out as a result.

With almost half of the websites selling legal highs based in the UK, the European Union’s drug agency has highlighted that the UK is a hotspot for the online trade in legal highs.  But with Government efforts to stem the tide, how long will this last?  Certainly a point to publicise is that although a drug may currently be “legal”, this is not a real indication of safety, as many substances aren’t being used for their intended purpose - which can range from plant fertilisers to worming treatments for cattle.

Legal Status of Mephedrone

Attempts to tackle the sale of legal highs is a mounting challenge for many governments - with drugs such as Mephedrone (also known as meph, 4-MMC, MCAT, Drone, Meow and Bubbles) already banned in Germany, Denmark, Sweden and Israel.  Synthesised in overseas laboratories, these drugs are often designed to mimic the effects of controlled drugs such as Ecstasy, Cocaine and Amphetamines, but they currently fall outside of most drug control laws and are sold via the internet or in “headshops”, along with incense, smoking paraphernalia and other drug related “souvenirs”.

Other formerly legal highs which have now been legislated against to make them a Class C drug include GBL (gamma-butyrolactone), an industrial solvent and BZP (benzylpiperazine, manufactured as a cattle worming treatment, sometimes called “Benny”), whose effects on the brain are very similar to Ecstasy.  Synthetic cannabinoids, which are man-made chemicals sprayed on herbal smoking products such as Spice, fall into Class B of the Misuse of Drugs Act.

Despite these changes, the trade in formerly legal highs may not diminish as significantly as we might hope.  Substance misuse in today’s society is certainly more common than public perception would indicate. Study data from the British crime survey carried out by the Home Office indicates that nearly half of all 16 to 29-year-olds have used an illegal drug in the last year and almost one in five 16 to 24-year-olds have used an illegal drug in the last month.  When you consider young people at secondary school age, data from the NHS indicates that 27% of 15-year-olds have already used illegal drugs.

So what drives this behavior? Research into the motivation behind drug use, carried out by the Joseph Rowntree foundation, has indicated that the single largest contributory factor to drug abuse is boredom. A close second is the individual’s environment. I.e. if everybody around you is using drugs, isn’t that normal? Whilst the third leading factor is curiosity.  With such mundane forces driving substance abuse, legal highs are a likely purchase for many young people as media coverage grows, and whilst they continue to be legal.

If you are concerned that someone may be using legal highs or other illegal drugs, please visit our drug information page for information on the signs, symptoms and effects of these substances.

About the Author:  Christopher Evans is the Technical Director of Drug-Aware Ltd, a provider of drug awareness training, laboratory services and drug and alcohol testing products to the NHS, British Police, Companies and private individuals across the UK.

So what is a Derma Roller?

The Scientia Derma Roller is an amazing device which can naturally increase the level of collagen and elastin in your skin. Stretch marks, wrinkles, scars and uneven, pitted skin are all a product of insufficient collagen - so by using a dermaroller to replace the collagen you can help your skin renew itself and repair to a cosmetic level.

You can use a Scientia Derma Roller for:

• Stretch Mark Removal and Stretch Mark Treatment
• Acne Scar Removal / Acne Scar Treatment
• Anti Wrinkle Treatment and Anti Aging
• Hair Loss Treatment or Hair Restoration Therapy
• Surgical Scar Removal and Fading
• Cellulite Treatment and Cellulite Reduction

Does Derma Rolling really work?

Absolutely! Take a look at our Derma Roller before and after pictures page for photos showing some pretty amazing results. We also have a Derma Roller frequently asked questions page and even a Derma Roller review page so you can read some of the reviews, customer feedback and testimonials we receive. We even have a Dermaroller Diary page which was written by a customer who used it to remove stretch marks.

Beyond that, you might like to take a look at our money-back guarantee video:

So what does a Scientia Derma Roller look like?

A dermaroller is a simple hand held skin roller which has 192 surgical steel micro-needles which are able to part the pores of the top layer of the skin without damaging it. The pores of the skin close again after about an hour, but during that period your skin is able to absorb skin creams and lotions much more efficiently. We even provide vitamin rich treatment cream to ensure your body gets the nutrition it needs.

The photo below shows a magnified view of the roller. The micro-needles on the skin roller are only 1 millimetre long (we also stock a 0.5mm, 1.0mm, 1.5mm, 2.0mm and 2.5mm device) so all you feel is a tickling sensation when the Scientia Derma Roller is used.

Want to see the Derma Roller in action on TV?

Skin micro-needling (otherwise known as CIT or collagen induction therapy) is an increasingly common cosmetic procedure - even Angelina Jolie and Brad Pitt have been quoted as being keen advocates of microneedling. The Scientia Derma Roller is an FDA approved application which is simple and easy enough to use yourself at home. In fact, it has very similar results to Laser Treatment, Chemical Peels and Dermabrasion, but is considerably less invasive (without any of the skin trauma) and carries only a fraction of the cost.

How do you use a Derma Roller?

Using a Scientia Derma Roller is a very simple process and can be carried out in the comfort of your own home. Visit our Derma Roller Instructions page for more details or to watch a video on how to use a Scientia Derma Roller.

How long before I see results from my Dermaroller?

The rate at which you will get results depends on what condition you are treating and how extensively your skin needs to remodel. This process of skin remodelling can continue for literally months after each Derma Roller treatment, but visibly noticeable changes can be seen within a week! Your skin naturally renews itself every 40 days, so with a little stimulation, changes can be dramatic and fast.

Can you use a Scientia Derma Roller on any part of your body?

Micro needling can be carried out with a Scientia Derma Roller on almost any part of the body: the arms, hands, legs, thighs, body, abdomen, neck, face, cheeks, scalp, even around the eye area - such as crows feet and frown lines.

Is using a Derma Roller safe?

Of course. Based upon ancient oriental acupuncture techniques, micro-needling has been used for literally hundreds of thousands of procedures with no serious side effects reported. The Scientia Derma Roller is FDA approved, and manufactured / quality controlled in accordance with ISO/CE/FDA standards. The product is gamma sterilised according to ISO 11137.

Does the skin rolling process hurt? or can it make you bleed?

No! There are two alternative methods of Derma Rolling. One method involves the use of numbing cream to completely numb the area to be treated, followed by more aggressive use of the Scientia Derma Roller once per week. The second alternative, involves using the roller with light pressure up to 5 times per week without numbing cream.

Using your roller gently gives a kind of tickling feeling and is not painful - although your face is more sensitive to it than your body. Neither of the methods should draw blood. You may find that there is a temporary reddening of the skin for around an hour after treatment and it can give a sensation similar to mild sunburn. We recommend the use of vitamin rich treatment cream after use, and sunscreen / block if you will be exposed to the sun after treatment. Please visit our Derma Roller Instructions page for more details.

How can I buy a Derma Roller? or Where can I buy a Dermaroller from?

We sell Dermarollers with free worldwide delivery, so wherever you are, you can order a Derma Roller for delivery to the USA, UK, Australia or any other country today! Buy a Derma Roller online from our online ordering page in complete confidence. We are a Limited Company established in 2001, and supply the British Police and the UK National Health Service with diagnostic and medical products. Orders can be placed 24 hours a day via our website.

What about buying Derma Rollers on a wholesale basis?

For anyone interested in finding a wholesale supplier of Derma Rollers, we also provide bulk quantities or dropship Derma Rollers for some clients. Please contact us to discuss this.

Ketamine drug testing using an on-site urine Ketamine test

Drug-Aware have just launched a brand-new Ketamine test which can detect Ketamine use from a urine sample in just minutes. Drug testing for a range of drugs has been possible for many years, but Ketamine testing is a relatively new requirement from our client base. However, with the surging levels of Ketamine abuse it has been necessary to develop a test which can detect the drug in just minutes.

Our on-site urine Ketamine test is FDA approved, CE marked and gives results in just five minutes to a degree that is similar in accuracy to laboratory screen.

Ketamine Slang Terms or Street Names

Ketamine slang terms or street names include Ketaject, Special K, Vitamin K, new Ecstasy, psychedelic heroin, Ketaject, and Super-K.

Ketamine Effects, Information and Facts

Ketamine hydrochloride is a central nervous system depressant and a fast-acting general anaesthetic with sedative-hypnotic, analgesic, and hallucinogenic properties. Used as a general anaesthetic in both human and veterinary medical practice, Ketamine is normally found in injectable form. However, it can be converted into a white powder (for snorting or smoking) and re-packaged in small sealed bags or capsules. Street names include Special K, Vitamin K, new Ecstasy, psychedelic heroin, Ketaject, and Super-K.

Buy a Ketamine Test

To order a Ketamine urine drug test, visit our order page and select single drug tests.

Ketamine and the Law

Ketamine is a class C drug in the UK.

The Dangers of Alcohol During Pregnancy

Drinking alcohol while pregnant causes serious risk to your babies’ health. The Fetal Alcohol Spectrum Disorder (FASD) is caused by drinking alcohol during pregnancy and impacts one in 100 children, causing low birth weight, restricted growth, physical and mental disability and, in some cases, heart problems.

What is FASD?

FASD is a general term for a variety of mental, physical and behavioural problems linked to drinking during pregnancy, including Fetal Alcohol Syndrome. One drink doesn’t cause FASD; however, no one knows exactly how much alcohol causes the disorder. To prevent confusion over what could be safe, most experts advise pregnant women not to drink at all. There are several ways to test for alcohol, if you believe someone you know is drinking alcohol while pregnant. There are urine tests, saliva tests and breath tests.

It is important for pregnant women to not consume alcohol as it puts their infant at a huge risk. If you find you can’t stop drinking you need to see a specialist to help you to cut down and stop drinking.

How do some children with FASD appear different to normal children?

Children with FASD often appear to be normal, however their behaviour is often different to children without any disorders; they are often slower to understand, things they learn are not stored for long (they aren’t processed into the long term memory), they have sudden mood swings and find social situations difficult.

There are some physical indications of FASD including smaller and wide-set eyes, a thin upper lip and no groove between the nose and lip. But many don’t, which is why their behaviour is often misunderstood well into adulthood.

Can these children fit into a normal life?

Many children with the disorder manage to adapt to social situations, using small talk to fit in and, given the proper support, can function well in some jobs / trades.

So when it comes to alcohol you should put your pregnancy first and stop drinking! Drinking alcohol when pregnant is irresponsible and some have even gone to the extreme of calling it child abuse, the risks of drinking alcohol during pregnancy far outweighs any positives i.e. helping the mother to relax.

For further information on alcohol, safe drinking levels and legal drink drive limits, visit our alcohol information page. Also feel free to order alcohol testing kits online, on our online ordering page.